Heartbreak to Hope CIC values your privacy. This policy explains how we collect, use, and protect your personal information.
Heartbreak to Hope CIC is registered with the Information Commissioner's Office (ICO) as a data controller. Our ICO registration number is ZC068371.
1. Information We Collect — We may collect your name and contact details (such as email address and telephone number), and information you choose to share when contacting us, booking consultations, or purchasing products.
2. How We Use Your Information — We use your information to respond to your enquiries, provide one-to-one consultations and support, process payments and deliver products you order, and keep records for legal and financial purposes.
3. How We Store Your Information — Information is stored securely and only accessed by authorised personnel. We do not share your personal information with third parties unless required by law. We only keep your data for as long as necessary to provide our services and meet legal obligations.
4. Your Rights — Under UK GDPR, you have the right to request a copy of the information we hold about you, ask us to correct, update, or delete your personal information, and withdraw your consent at any time.
5. Contact Us — Email: [email protected] | Website: www.heartbreaktohope.co.uk
